##plugins.themes.bootstrap3.article.main##

Indah Wahyu Ningsih

Abstract

Employee discipline is the employee's ability to carry out obligations, avoiding prohibitions. If an employee commits a violation, he will be given disciplinary sanctions as regulated by law. The type of research in this paper is descriptive qualitative, namely explaining the data obtained through observation during field research and applying the theory obtained from lectures.


The formulation of the problem in this research is (1) How is employee discipline towards the regulations that have been determined at the North Sumatra Province Culture and Tourism Office? (2) How do superiors assess employees regarding discipline in using working time at the North Sumatra Province Culture and Tourism Office? (3) What are the efforts at the Department of Culture and Tourism so that all employees can be disciplined and follow the rules that apply at the Department of Culture and Tourism of North Sumatra Province? The research method used by the researcher is descriptive qualitative by means of direct field research (field research) and library research, namely reading books related to the researcher's written work. The conclusions of this research are: (1) Employee discipline towards the regulations that have been determined by the North Sumatra Province Culture and Tourism Office has a very important influence on the company, to train employees to do their work on time. (2) Supervisor's assessment of employees regarding discipline in using work time at the North Sumatra Province Culture and Tourism Service. (3) efforts to realize employee discipline and responsibility in completing tasks given by superiors at the North Sumatra Province Culture and Tourism Service in providing stricter supervision of employees. Suggestions in this research are expected to be given to the head of the North Sumatra Province Culture and Tourism Service to provide strong sanctions against employees who do not follow the applicable rules.

##plugins.themes.bootstrap3.article.details##

References
Arikunto, S. (2006). Research Procedures A Practice Approach. Jakarta: Rineka Cipta.
Creswell, J. (2016). Research Design Qualitative, Quantitative and Mixed Approaches. Yogyakarta: Learning Library.
Mangkunegara, Prabu Anwar (2001). Company Human Resources Management. Bandung: Rosdakarya.
Sugiyono. (2009). Understanding Qualitative Research. Bandung: Alphabeta.
Suwantoro, G. (1997). Basics of Tourism. Yogyakarta: Andi.
. (1997). Tourism Basics. Yogyakarta: Andi.
. (2004). Tourism Basics. Yogyakarta: ANDI.
Mertayasa, I. G. A. (2013). Food & Beverages Service Operational Job Preparation. Denpasar: Udayana University Press.
Walker, J. R. (2021). Introduction to Hospitality (8th ed.). Pearson.
Davis, B., Lockwood, A., Alcott, P., & Pantelidis, I. S. (2018). Food and Beverage Management (6th ed.). Routledge.
Lillicrap, D., & Cousins, J. (2019). Food and Beverage Service (10th ed.). Hodder Education.
Kasavana, M. L., & Brooks, R. M. (2016). Managing Front Office Operations (9th ed.). American Hotel & Lodging Educational Institute.
Kotschevar, L. H., & Withrow, D. (2007). Management by Menu (4th ed.). Wiley.
Pizam, A. (Ed.). (2010). International Encyclopedia of Hospitality Management (2nd ed.). Butterworth-Heinemann.
Pellaprat, H. (1966). L'Art Culinaire Moderne. Paris: Flammarion.
Hayes, D. K., & Ninemeier, J. D. (2016). Hotel Operations Management (3rd ed.). Pearson.
Wood, R. C. (2013). Key Concepts in Hospitality Management. SAGE Publications.
Barrows, C. W., Powers, T., & Reynolds, D. (2012). Introduction to the Hospitality Industry (8th ed.). Wiley.
Brotherton, B. (2012). Researching Hospitality and Tourism: A Student Guide. SAGE Publications.
Jones, P. (2008). Professional Management of Housekeeping Operations (5th ed.). Wiley.
Kotler, P., Bowen, J. T., & Makens, J. C. (2016). Marketing for Hospitality and Tourism (7th ed.). Pearson.
Gursoy, D., & Chi, C. G. (2019). The Routledge Handbook of Hospitality Marketing. Routledge.
Charles, M. (2020). Effective Customer Service in the Hospitality Industry. McGraw-Hill.